What to Expect during your Quarantine
Introduction
The following guidelines are established for the health and safety of management, staff, and guests. This document references both WHO guidelines and Caribbean Public Health Agency (CARPHA) Technical Guidelines.
All routine encounters with our quarantined guests need to be undertaken with special precautions and protective measures. In general, these interactions involve physical distancing, masks, proper hand hygiene and common sense and should be practiced from first interaction at the airport up until the end of quarantine. Current physical distancing guidelines are to maintain at least a 1.5 m/5 feet distance between ourselves and a quarantine guest. In addition, masks must be worn. The mask can either be a surgical mask or a reusable mask. Proper Hand Hygiene refers to hand washing with soap for at least 40 seconds, or if not immediately available the use of hand sanitizer that contains 60-80% alcohol for at least 20 seconds. |
Airport Pick-up
Juliana's Hotel will provide transport for arriving guests. This will be done using a Public Health approved taxi driver.
This taxi driver has been briefed on the safety precautions required during transport and are deemed competent. This taxi driver will adhere to the following principles:
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Hotel Check-in Process
Although it goes against the nature of Juliana's Hotel, greeting the quarantined guests and facilitating the check-in must be done in a physically distant and contact free manner.
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Laundry & Trash
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Guest Meals & Food Delivery
Groceries upon arrival (shopping list must be emailed prior to arrival). *
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Use of Balconies, Patios & Shared Public Spaces
You may make use of your personal balconies, patios or other outdoor spaces that are for your personal use only without a mask.
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Monitoring of Quarantine
It should be noted that all guests in quarantine will be monitored for adhering to the quarantine rules and will be supported by government security and police in the form of drive-by surveillance.
Persons in quarantine must:
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